Eligibility for Exchange:

• If an incorrect size or product has been delivered to you i.e. the order does not match the item in the order confirmation e-mail.
• If the product you receive has a genuine quality/manufacturing defect. If you feel that the product is damaged or has a manufacturing defect, please photograph this as soon as you have opened the packaging.
• If your order meets our return eligibility criteria mentioned above, please contact us within 2 working days of delivery with the following information:
  a) Order Number
  b) Delivery Address
  c) Specify the reason for return and in case of a defective or incorrect product, please send us an image of the item.
• Please ensure that the product(s) being returned to us are unused, unworn and the original tags on the product(s) are intact.

Return or Refund:

We do not provide any refund or return on our products.

You may contact us via e-mail on care@roohbyridhimaa.com or call us on +91-9319822662 from Monday to Saturday, between 10:30 AM – 6:00 PM (IST). We will look into the issue and respond to you within 48 working hours.